Refund Policy & Terms of Service

Last Updated: December 2023

Welcome to Creative CEO LLC! The Refund Policy and Terms and Conditions of Use ("Terms") govern your use of our services, including but not limited to in-person and digital events, workshops, retreats, summits, and mentorship programs ("Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms.

Refund Policy for Services

Due to the nature of the services provided by Creative CEO LLC., we cannot offer any full or partial refunds. If your service has not yet been rendered, refunds may be considered. If the service you purchased has already been completed by Creative CEO LLC., refunds cannot be issued.

Refund Policy for Events or Retreats

Due to the nature of the services provided by Creative CEO LLC., we cannot offer any full or partial refunds. A

Refund Policy for Digital Products

Due to the digital nature of the products provided by/available through Creative CEO LLC., once a product has been downloaded/redeemed, we cannot offer full or partial refunds except with respect to any statutory warranties or guaranties that cannot be excluded by law.

All purchases for digital downloads made on Creative CEO LLC. are non-refundable or exchangeable, except with respect to any statutory warranties or guaranties that cannot be excluded by law. Make sure to access your digital download within 7 days of your purchase. Each product is matched with a unique download code that expires in 7 days.

Refund Policy for Membership

Once your subscription to Creative CEO LLC. begins, you are not eligible for a refund for any payments already made. If you no longer wish to continue your subscription, you may cancel your subscription by logging into your account in Mighty Networks to cancel your membership which can be found under your profile, account settings, and billing. You will retain access to your benefits until the end of the period that has been paid.

Terms of Service

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Services

Creative CEO LLC provides in-person and digital events, workshops, retreats, summits, and mentorship programs for women in business. The specific details of each service may be outlined in separate agreements or event descriptions.

3. Registration and Account

To access certain features of our Services, you may be required to register for an account. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and current.

4. Payment and Cancellation

Payment terms and cancellation policies for our Services will be outlined in the respective event or program descriptions. Creative CEO LLC reserves the right to modify pricing and cancellation policies at any time.

5. Code of Conduct

Participants in Creative CEO LLC events and programs are expected to adhere to a code of conduct that promotes a positive and inclusive environment. Violation of the code of conduct may result in removal from the event or program without a refund.

6. Intellectual Property

All content and materials provided as part of our Services, including but not limited to presentations, documents, and recordings, are the property of Creative CEO LLC and are protected by intellectual property laws. You agree not to reproduce, distribute, or create derivative works based on such content without the express written consent of Creative CEO LLC.

7. Limitation of Liability

Creative CEO LLC is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our Services.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Massachusetts.

9. Changes to Terms

Creative CEO LLC reserves the right to modify these Terms at any time. Updated Terms will be effective upon posting to our website. It is your responsibility to review these Terms regularly.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us at team@hellocreativeceo.com.